Change and cancellation policy

Travels with accommodation

The following general change and cancellation policy applies to all trips, unless a specific trip states differently.

Bookings can be changed and refunded to your QueerPlans’ account credit, to be used in other trips:

Up to 90 days in advance, 10% penalty.
Less than 90 days up to 30 days in advance, 20% penalty.
Less than 30 days up to 7 days in advance, 30% penalty.
Less than 7 days up to 1 day in advance, 50% penalty.
Less than 1 day in advance, 75% penalty.
No-show, 100% penalty.

Bookings can be cancelled and refunded to your credit card or bank account:

Up to 90 days in advance, 30% penalty.
Less than 90 days up to 30 days in advance, 40% penalty.
Less than 30 days up to 7 days in advance, 50% penalty.
Less than 7 days up to 1 day in advance, 70% penalty.
Less than 1 day in advance, 90% penalty.
No-show, 100% penalty.

All funds in your QueerPlans’ account which are the result of a change can be used up to one year later for any other trip before they expire, counting from the date you did the original payment.

Amounts paid to “Hold” your place in a trip are not refundable in any case, and will be valid until 30 days before the trip starts. The remaining amount must be transferred to QueerPlans before it expires.

To cancel a trip or book a trip with QueerPlans’ credit, please contact travels@queerplans.com

 

Event tickets

Event tickets can be used to participate in any event of the same category during the dates of each trip at your choice.

All individual tickets and Season Passes are personal, non-transferable and non-refundable.